The Tourism AI Podcast
Tourism AI Network
Tourism AI Network (TAIN) combines embedded AI adoption consulting, structured AI frameworks, and purpose-built tools for tourism and hospitality operators, DMOs, associations, and governments, operating globally from Alberta, Canada. We embed inside operators and DMOs, build practical roadmaps, and develop tools like TourismOps AI. Founded by Peter Pilarski. tourismainetwork.com
Latest episodes
- AI Adoption at a Ski Resort: Start With Your Front Line
22 Oct 2026 · 00:47:27
Subscribe to our newsletter! Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Email info@tourismainetwork.com to learn more. Dane Swanson analyzes guest feedback for a living. As Guest Experience Analyst AI Integration Strategist at Jackson Hole Mountain Resort in Teton Village, Wyoming, he
Episode page ↗ - Curiosity Over Code: AI Adoption for Non-Technical Teams
8 Oct 2026 · 00:32:56
Subscribe to our newsletter! Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Email info@tourismainetwork.com to learn more. Peter Pilarski, Founder, Tourism AI Network; President, CIPR Communications, talks with Kendel Lavallee, Director of AI Adoption and Visibility at Tourism AI Network and
Episode page ↗ - AI in Hospitality: What a Machine Should Never Touch
24 Sept 2026 · 00:44:04
Subscribe to our newsletter! Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Email info@tourismainetwork.com to learn more. Kate Colley co-owns Hatch Hospitality with her husband, a chef and culinary consultant. Her own background is marketing, communications, branding and media relations, inc
Episode page ↗ - AI Burnout, Build Sprints, and Google’s AI Mode Booking
10 Sept 2026 · 00:39:48
Subscribe to our newsletter! Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Email info@tourismainetwork.com to learn more. Season 4 opens with Peter Pilarski and Kendel Lavallee back from the summer break, working through what changed whilethe industry was busy hosting. Peter names AI burnout
Episode page ↗ - #41 - AI Maturity vs. Digital Authority: The Two Journeys
7 May 2026 · 00:46:08
Subscribe to our newsletter! Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Book a call to learn more! Peter, Kendel, and Matthew unpack the Two Journeys Framework, the idea that every tourism business is now on parallel paths of AI maturity and digital authority, and why getting them in th
Episode page ↗ - #40 - AI Data Governance: What Tourism Operators Must Know
19 Mar 2026 · 00:30:32
Subscribe to our newsletter! Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Book a call to learn more! Data governance is a people, process, and legal problem. In this episode, Peter Pilarski sits down with data analytics expert and Tourism Ops AI co-builder Jeremy Adamson to unpack what AI
Episode page ↗ - #39 - AI Readiness for DMOs: Where to Start with Your Team - AI Marketing Workflow Series Part 3
5 Mar 2026 · 00:43:55
Subscribe to our newsletter! Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Book a call to learn more! What does it actually look like when a DMO starts preparing for AI adoption? In this episode, Peter Pilarski walks Gerardo Corro, Executive Director of Tourism New Westminster, through a l
Episode page ↗ - #38 - From Chat to Delegation: AI Adoption's Next Phase
19 Feb 2026 · 00:43:42
Subscribe to our newsletter! Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Book a 15-minute call to learn more! Most tourism businesses are spending 90% of their energy on 15% of the AI adoption problem. In this episode, Peter, Kendel and Matthew break down Peter's latest blog "From Chat t
Episode page ↗ - #37 - Claude's 23,000-Word AI Constitution: What Tourism Needs to Know
12 Feb 2026 · 01:03:38
Subscribe to our newsletter! Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Book a 15-minute call to learn more! Small tourism businesses need AI tools they can trust. That starts with understanding how those tools are built and what values guide their behaviour. Peter, Kendel, and Matthew
Episode page ↗ - #36 - What Climbing Kilimanjaro Taught Me About Hospitality
5 Feb 2026 · 00:46:07
Donate to Melanie's Ascent Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Book a 15-minute call to learn more! PeterPeter climbed Mount Kilimanjaro as part of Melanie's Ascent, raising over $300,000 for domestic violence victims. What started as a fundraising trek became a masterclass in ho
Episode page ↗ - #35 - AI Team Integration: Security, Training & Quick Wins - AI Marketing Workflow Series Part 2
22 Jan 2026 · 00:25:14
Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Book a 15-minute call to learn more! Most tourism organizations hit a wall after personal AI experiments. Data security concerns freeze leadership. Teams plateau after initial enthusiasm. Sound familiar? In Part 2 of our AI Marketing Workflow S
Episode page ↗ - #34 - DMO AI Adoption: From Personal Use to Team Strategy - AI Marketing Workflow Series Part 1
15 Jan 2026 · 00:40:14
Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Book a 15-minute call to learn more! How do small DMOs adopt AI when they don't have Amazon's budget or enterprise resources? Gerardo Corro (Executive Director, Tourism New Westminster) joins Peter and Kendel to break down AI adoption for desti
Episode page ↗ - #33 - Meet KATE: AI HR for Small Tourism Businesses
8 Jan 2026 · 00:39:42
Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Book a 15-minute call to learn more! Small tourism businesses need HR support but don't have time for it. Greg Klassen and Stavros Karlos built a solution. KATE is a free AI HR assistant trained on 80+ trusted sources of Alberta employment stan
Episode page ↗ - #32 - 2026 AI Predictions: Agentic Commerce & Political Disruption
1 Jan 2026 · 00:36:05
Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Book a 15-minute call to learn more! In part 3 of our 2026 predictions series, we tackle the two biggest disruptors facing tourism: agentic commerce and AI politics. McKinsey predicts AI will drive 46% of transactions by 2030. Peter thinks that n
Episode page ↗ - #31 - 2026 AI Predictions: Agentic AI and Why GEO Matters Now
26 Dec 2025 · 00:27:20
Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! Book a 15-minute call to learn more! Peter, Kendel, and Matthew tackle the operational side of AI in 2026. They break down what agentic AI actually means (and why 40% of projects will fail), explain why you can't rely on one AI tool anymore, and
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