NiCE s next-generation Cognigy bets the hard part of AI agents is running them, not building them
SiliconANGLE AI ·
Summary
The contact center has been the low-hanging fruit for the artificial intelligence industry. Ask any information technology or business leader what they want to use agentic AI for, and they will say it’s to improve the customer experience, which starts with the contact center. How
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SiliconANGLE AI, on 14 Nov 2026. The full article is at the source link on this page.
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