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NiCE Upgrades Cognigy for Governed Enterprise AI Agents

Unite.AI ·

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Summary

On November 12, 2026, NiCE announced the next generation of its Cognigy platform for building and managing enterprise customer-service AI agents, adding AI-assisted development, reusable skills, decision tracing and native voice-to-voice interaction. The release also changes how

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Unite.AI
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Who reported “NiCE Upgrades Cognigy for Governed Enterprise AI Agents”?

Unite.AI, on 12 Nov 2026. The full article is at the source link on this page.

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