Salesforce Agrees to Buy Cresta for Voice-Led Customer Service AI
Unite.AI ·
Summary: Salesforce announced on November 2, 2026 that it had signed a definitive agreement to acquire Cresta, whose platform combines voice agents, assistance for human representatives and conversation analysis. The transaction is expected to close in the first quarter of Salesforce’s fi
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Unite.AI, on 3 Nov 2026. The full article is at the source link on this page.