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AI won’t fix post-sales until you fix the operating model

Gong ·

Summary: Simon Frey, our Chief Customer Officer, explains how AI is exposing fragmented post-sales experiences — and how leaders can redesign around unified context and outcomes.

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Who reported “AI won’t fix post-sales until you fix the operating model”?

Gong, on 15 Sept 2026. The full article is at the source link on this page.